Privacy Policy

Privacy Policy
Last Updated: May 14, 2025

Welcome to Wild Carrot Herbals. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information you voluntarily provide, such as your:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment details
  • Order history
  • Preferences or interests shared through forms or communications

This information is typically collected when you place an order, sign up for our newsletter, or contact us.

1.2 Non-Personal Information

We may collect data that does not directly identify you, such as:

  • Browser type and version
  • Operating system
  • IP address
  • Device identifiers
  • Pages visited and time spent on our website

This helps us improve our site functionality and user experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Send order confirmations, updates, and receipts
  • Deliver promotional and marketing content (with your consent)
  • Respond to inquiries and provide customer service
  • Monitor site performance and improve user experience
  • Comply with legal and regulatory obligations

3. Information Sharing and Disclosure

We may share your personal data with trusted third parties who support our operations, such as:

  • Payment processors
  • Shipping and logistics providers
  • Marketing platforms
  • Website analytics services

We do not sell your personal information. All third parties are required to handle your data securely and only for specified purposes.

4. Security

We implement reasonable technical, administrative, and physical safeguards to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance site functionality
  • Remember user preferences
  • Analyze traffic and usage patterns

You can manage cookie preferences through your browser settings. Some features may not function properly if cookies are disabled.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies before providing personal information.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct or update inaccurate information
  • Request deletion of your data (subject to legal retention obligations)
  • Withdraw consent for marketing communications

To exercise any of these rights, contact us at store@wildcarrotherbals.com.

8. Changes to This Privacy Policy

We may revise this Privacy Policy periodically. Updates will be posted here with a revised "Last Updated" date. Your continued use of our services after changes signifies your acceptance of the updated terms.

9. Contact Us

If you have questions about this Privacy Policy or our data handling practices, please contact us at:
store@wildcarrotherbals.com

10. Mobile Terms of Service

By opting in to receive SMS messages from Wild Carrot Herbals, you agree to the following terms:

  • You may receive text messages regarding promotions, order updates, and account alerts.
  • Message frequency may vary based on your interactions.
  • You can opt out anytime by replying STOP to a message.

11. Opt-In and Opt-Out

You may opt-in by:

  • Entering your phone number during checkout
  • Signing up via our website
  • Texting a designated keyword to our shortcode

To unsubscribe, reply STOP to any SMS message. For help, reply HELP or contact us directly.

12. Message and Data Rates

Standard message and data rates from your mobile carrier may apply.

13. Supported Carriers

We currently support most major U.S. mobile carriers. Delivery is subject to network availability and carrier compatibility.

14. SMS Program Support

For questions or support regarding our SMS communications, email us at:
store@wildcarrotherbals.com